TERMS & CONDITIONS

PRIVACY POLICY

By hiring goods from Made Lovely Limited you are agreeing to be bound by the the terms and condition set out below.

HIRE PERIOD

Standard hire periods are for 1-3 days or as otherwise specified on your Hire Order Form. The hire period begins when you pick up items OR the items are delivered to you and the hire period ends when all items are returned to Made Lovely. A penalty fee of 30% of the total hire cost will be charged each day over the agreed hire period.
You will be responsible for the items hired for the entire duration of the hire period until you return the goods to Made Lovely. Any items left unattended during the hire period remain your responsibility. Items remain the property of Made Lovely Limited at all times.

PRICING

Prices are listed on our website www.madelovelyhire.com and are subject to Minimum hire order is $40.

DEPOSIT

A deposit of 50% of the total price of items hired is required to secure your booking, with the balance to be paid 10 working days before you pick up the items or they are delivered to you. If your booking is made less than 10 working days before you pick up the items or they are delivered to you then full payment is required to secure the booking. Payment details and instructions will be listed on your invoice.

PAYMENT

Full payment is required 10 working days before you pick up the items or they are delivered to you. Payments must be made by cleared funds by direct deposit to the account number listed on your invoice.

DELIVERY & COLLECTION

Pick up of items is from Korokoro, Wellington. A pick up / drop off time must be arranged with Made Lovely prior to the hire period commencing. A delivery service is available to the Wellington region for an additional charge dependent on the quantity of items hired and the location of the event. Some items may be couriered at your cost.

BOND

Made Lovely requires valid credit card details to be held on file during the hire period. Your card will not be charged unless there is damage or loss to the items. All card details will be destroyed once items are returned in good order and condition.
In the event that all items are not returned/there is loss/damage/breakage to any hired items then you are responsible for paying the full replacement cost of the item. These costs will be charged to your credit card and you authorise us to charge your credit card for this purpose.

Made Lovely will also require a cash bond to be paid prior to the hire commencement to secure against hired items not being returned or being returned in a damaged state. The amount of this cash bond will be recorded on your Invoice.

CARE OF HIRED ITEMS

You must take proper and reasonable care of hired items and return all hired items to Made Lovely at the end of your hire period.
You must notify Made Lovely as soon as possible if any hired items are lost, damaged or destroyed.
Hired items will be checked and cleaned before you collect them (or before they are delivered to you if relevant), and when they are returned to Made Lovely. Hired items must be returned in the same state they were hired out in, including all packaging intact. Items MUST NOT be put in the dishwasher/ washing machine/ dryer and this could cause damage. Please clean all items by hand if required. If in doubt, please contact Made Lovely for Specific cleaning instructions prior to cleaning any hired items.

CANCELLATIONS

Cancellation charges may apply. This will be assessed on a case by case basis.

TERMINATION

Made Lovely may terminate the hire if;

  •  You do not comply with any of these terms and conditions or any other special terms recorded on your Hire Order Form; or

  •  We believe that our items may be at risk for any reason whatsoever, including the way that you use the items; or

  •  You don’t pay any amount due to Made Lovely when such amount is due.

    If Made Lovely terminates the hire, you must immediately return all hired items to Made Lovely.

MADE LOVELY’S LIABILITY

You acknowledge that made Lovely has no liability to you for any direct or indirect or consequential loss or damage arising from or in connection with the hired items, including any liability arising from contract or tort. Subject to the preceeding clause, the maximum agregate liability of Made Lovely is limited to the hire charges paid by you.


OUR STORE

Address: Jackson St Petone

Lower Hutt, Wellington

Phone: 021 183 4609

Email:  ashley@madelovelyhire.com

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